Your outsourced IT department
Managed IT, specialist software support, Linux and cloud infrastructure, and security operations — under one accountable relationship.
Managed IT · Cybersecurity · Home support
Managed IT for business. Honest help at home.
The same technicians either way — the systems an organisation runs on, and the one computer at home that has stopped behaving.
One computer, one fixed price
Virus and malware removal, and working out why a machine became slow. The diagnosis is free, the price is agreed before any work, and we never cold-call.
Powered by Genyra · Overseen by humans · Founder-led technical direction with over 10 years’ experience in IT and systems.
Established in Spain, 2016Outsourced IT supportSpecialist software supportFractional CTO & IT consultancyHuman-led · Powered by GenyraEstablished in Spain, 2016Outsourced IT supportSpecialist software supportFractional CTO & IT consultancyHuman-led · Powered by Genyra
Start here
Get support today
Four ways for an organisation to begin, from a problem you need help with right now through to a managed agreement covering everything.
S / 01 Something is broken Tell us what is wrong and who it affects. We triage it and come back to you with what we can do. Get support →S / 02 Assisted remote session For a live problem on a specific machine, a technician works with you on it directly — only with your permission. How it works →S / 03 Not sure where to start A Technology & Security Baseline Review of your users, devices, cloud, backups and exposure, with clear findings. Baseline Review →S / 04 Ongoing managed IT A monthly agreement covering your users, devices, servers and specialist applications, with defined responsibilities. Managed IT →
Home & personal
Not a business? We look at personal computers too.
Virus and malware removal, and working out why a computer has become slow. The diagnosis is free, the price is fixed before any work, and we tell you when a machine is not worth repairing. We never cold-call.
What we manage
One relationship for your entire technology environment
From outsourced IT support and specialist software to security, consultancy and fractional CTO leadership — organised into clear service areas under one accountable relationship.
SVC-01 Managed IT & Outsourced IT Support Outsource your IT department — one accountable support relationship. Explore →SVC-02 Specialist Business Software Support We learn the systems your business depends on. Explore →SVC-09 Technology & Security Baseline Review A clear first product — map your environment before you commit to a managed service. Explore →SVC-10 IT Consultancy Human-led technical advice for architecture, projects and change — powered by Genyra. Explore →SVC-11 Fractional CTO Part-time technology leadership — remote, human-led, Genyra-powered. Explore →SVC-04 Managed Cybersecurity Security integrated into managed IT — not a bolt-on product. Explore →
Our strongest differentiator
We learn the systems your business depends on.
Most providers stop at Microsoft 365 and antivirus. We document your specialist applications at onboarding and own the support process — even where another supplier owns the software.
1 Employees A single place to raise anything
2 Elite Support We receive, triage and own it
3 Specialist Application We know your software
4 Vendor Escalation We coordinate the supplier
5 Resolution Communicated back to you
Infrastructure
From user devices to business-critical servers.
We manage the full stack your organisation runs on — endpoints and cloud workspaces through to Linux servers, virtualisation, databases, backups and the security controls that protect them.
EndpointsCloud workspaceLinux serversVirtualisationDatabasesBackupsSecurity controls
Linux & server management
Managed cybersecurity
Detect. Investigate. Respond.
Security is built into managed IT, not bolted on. Continuous monitoring is supported by defined escalation and response procedures — described honestly, without claiming a fully staffed 24/7 SOC.
- 1Alert
- 2Triage
- 3Containment
- 4Investigation
- 5Recovery
Threat intelligence · Supported by Intelis
Threat intelligence beyond the alert.
Most IT providers stop at the alert. We can investigate the wider infrastructure and activity surrounding it — supported by Intelis, the intelligence capability within the Genyra ecosystem. Findings are reviewed by a human analyst and carry a confidence level. We never claim guaranteed attribution.
Exposure monitoringCorporate and executive exposure reviews.
Suspicious infrastructurePhishing-domain and impersonation analysis.
Human-reviewedConfidence-based, evidence-supported findings.
Advisory · Lead with clarity
Baseline review, IT consultancy and fractional CTO
A clear commercial entry product, project advisory, and part-time technology leadership — Powered by Genyra · Overseen by humans · Founder-led technical direction with over 10 years’ experience in IT and systems.
SVC-09 Technology & Security Baseline Review A clear first product — map your environment before you commit to a managed service. Explore →SVC-10 IT Consultancy Human-led technical advice for architecture, projects and change — powered by Genyra. Explore →SVC-11 Fractional CTO Part-time technology leadership — remote, human-led, Genyra-powered. Explore →
Reach
European foundation. International support.
Established in Spain and based in Fuengirola, Málaga, we support organisations across Europe and internationally — British-owned businesses in Spain, European operations, remote-first teams and distributed infrastructure — delivered remotely, with onsite coverage stated honestly.
International businessesWe own the whole environment
Employees, devices, accounts, specialist applications, servers, cloud, security, backups and incidents — one accountable relationship.
We learn your specialist software
We do not stop at the operating system. We document and support the applications your organisation actually depends on.
Security beyond the alert
Supported by Intelis, we can investigate the infrastructure and exposure around a threat — human-reviewed and confidence-based.
Honest, compliant service
No invented clients, guarantees or certifications. Clear scope, defined escalation and human accountability.
Start here
Book a Technology & Security Baseline Review.
A clear first step: users, devices, cloud, backups, specialist applications, exposure and continuity gaps — then a human walkthrough of what to outsource next. Powered by Genyra; overseen by humans.